UE FITS FAQ & Video

Watch the video below and learn how to mold your new earbuds and ensure a proper setup.

App Store Apple
Google Play Store

Step One


Only take your FITS out of the box when you’re ready to start the customization process
The tips are light sensitive, and leaving them in the sun for more than a few hours will cause them to harden — and compromise the fit.

Step Two


When you’re ready to start the fitting process via the app, we suggest finding a mirror so you can watch the magic happen
(Hint: there’s glowing lights).

Step Three


Once your custom fit is complete, make sure to check out some of the other great features in the app, including a powerful custom EQ and the UE Fit Test to ensure you have a great fit.

You can also visit our support site here.

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