Watch the video below and learn how to mold your new earbuds and ensure a proper setup.
Only take your FITS out of the box when you’re ready to start the customization process. The tips are light sensitive, and leaving them in the sun for more than a few hours will cause them to harden — and compromise the fit.
When you’re ready to start the fitting process via the app, we suggest finding a mirror so you can watch the magic happen
(Hint: there’s glowing lights).
Once your custom fit is complete, make sure to check out some of the other great features in the app, including a powerful custom EQ and the Fit Check to ensure you have a great fit.
For further assistance please visit our support site here.