R+R SonicDesign AG in St.Gallen, Switzerland has been in the pro audio business since 1983 and a UE Pro dealer since 2011.
Recently they launched a complete overhaul of their website and the results are nothing short of outstanding. The design and function of the new site are cutting edge stuff. But it doesn’t end there - their new site is more than just a cosmetic redesign, it’s a whole new experience.
They are doing some forward thinking things in terms of workflow and customer touch points.
Not only can customers see the full range of UE models and color options, including artwork and specialty faceplates, they can schedule a demo appointment as well as download a PDF order form. The order form also contains info for the audiologist so it can come in handy at impressions appointment.
The icing on the cake, however, might be the extensive FAQ section. As R+R SonicDesign has the only listening station throughout Switzerland, it was crucial to them that customers could get all relevant information about UE Pro from the their website before making the trek to the showroom.
“The UE dealer resource center, ” says Christian Rechsteiner, “was a huge help for us on our way to the new website. The main point of our new website is clearly the message that nobody wants to buy an In-Ear Monitor without listening to all models before they buy.”
An English version of the site is in the works, but for now Google does a decent job translating. More precisely, it’s decent enough for you to be blown away by the care they’ve put into creating a terrific new website. It is as functional as it is beautiful.